Delivery terms
Production and shipping times
1. All orders are processed within 1-2 business days from confirmation.
2. Due to the specifics of production, the production period of goods is up to 10 working days. After production, the goods will be ready for shipment via the Chronopost delivery service.
3. We will notify you by email once your order has been shipped and provide you with a tracking number.
Available shipping methods
We offer delivery via Chronopost. Available options include:
• Chronopost Standard Shipping: Delivery within 2-4 business days (depending on region).
• Chronopost Express Delivery: next working day delivery within France.
The shipping cost will be automatically calculated when placing an order and depends on the weight and dimensions of the product, as well as the delivery region.
Shipping cost
Shipping costs will be displayed on the checkout page and will vary depending on the method you choose and your location. You can choose the shipping method that works best for you: standard or express.
Delivery outside France
We deliver to other EU countries and outside the EU via Chronopost. Delivery times and costs vary by region and will be indicated when placing your order.
Order tracking
Once the item has been shipped, you will receive a tracking number to your email to track the delivery status of your order via the Chronopost system.
Errors in shipping address
Please make sure that you have provided the correct delivery address. In case of an error in the delivery address or an unsuccessful delivery attempt, additional costs may apply for re-attempt delivery.